Privacy Policy

Martinez Boxing Houston LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have. By using our website or services, you agree to the practices described below.

1. Information We Collect

We collect personal information that you provide directly to us, including:

• Name (first and last)
• Email address
• Phone number
• Date of birth
• Mailing or home address
• Emergency contact name and phone number
• Payment information, processed securely through Square (we do not store full card numbers on our servers)

2. How We Use Your Information

We use the information we collect to:

• Provide and manage your training, membership, and gym services
• Process billing and payments
• Send you notifications such as welcome messages, digital waiver links, appointment reminders, payment receipts, payment failure notices, and occasional gym updates
• Meet legal, safety, and regulatory compliance obligations

3. Who We Share Your Information With

We share information only with trusted service providers that help us operate our business:

• Square — to process payments and manage billing
• Twilio — to send SMS / text message notifications
• Google / Gmail — to send email communications

We do not sell, rent, or trade your personal information to third parties. We do not share your phone number with third parties for their own marketing purposes.

4. SMS Communications Policy

Martinez Boxing Houston LLC may send SMS text messages to users who voluntarily opt in through our website forms. These messages may include appointment reminders, class confirmations, digital waiver links, membership updates, payment notifications, and general gym communications.

Message frequency varies. Message and data rates may apply.

Users may opt out of SMS messages at any time by replying STOP to any message. For help, users may reply HELP or contact us through our website.

We do not sell, rent, or share phone numbers with third parties for marketing purposes. SMS consent is optional and is not required to purchase a membership, book a class, or use any Martinez Boxing Houston service.

All SMS opt-ins are collected through an unselected, optional checkbox on our website forms. When a user opts in, we store the phone number, timestamp, and consent record for compliance purposes.

Consent to receive SMS text messages is completely optional and is not required as a condition of purchasing any goods, services, or gym memberships from Martinez Boxing Houston.

5. Data Retention

We retain your personal information for as long as your account or membership is active. After your account is closed, we retain certain records for up to seven (7) years to comply with tax, accounting, and legal record-keeping requirements, after which the information is securely deleted or anonymized.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to our legal retention obligations

To exercise any of these rights, contact us using the details at the bottom of this page.

7. Cookies & Analytics

Our website may use cookies and similar technologies, along with analytics tools, to understand how visitors use our site and to improve performance and user experience. These tools may collect non-identifying usage data such as pages visited, referring sites, and general device information. You can control cookies through your browser settings.

8. Children's Privacy

We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. Enrollment of a minor in any youth or training program requires a parent or legal guardian to provide consent and sign the applicable waiver and policy documents on the minor's behalf.

9. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. We encourage you to review this page periodically.